Heating
A fixed heater in the main living room, powerful enough to warm it to at least 18°C. We size it correctly for the room, not just any heat pump that fits.
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Healthy Homes & compliance
Healthy Homes Standards and rental compliance, handled
Since 1 July 2025, every private rental in New Zealand must meet the five Healthy Homes Standards, on top of smoke alarms, insulation and your wider Residential Tenancies Act duties. We keep your Bay of Plenty property compliant and the records in order, so you are never caught out.
The five standards
The Healthy Homes Standards, in plain English
Every private rental must meet all five. Here is what each one actually means for your property.
Insulation
Ceiling and underfloor insulation that meets the required R-values. Compulsory in rentals since 2019, and topped up where older insulation has thinned.
Ventilation
Openable windows in living rooms and bedrooms, plus extractor fans venting outside in every kitchen and bathroom, so moisture and damp have somewhere to go.
Moisture & drainage
Efficient guttering, downpipes and drainage, and a ground moisture barrier under any enclosed subfloor, to keep the home dry from underneath.
Draught stopping
Gaps and holes that cause noticeable draughts blocked off, and unused open fireplaces or chimneys closed, so the heating is not leaking straight outside.
Your compliance statement
Every new or renewed tenancy agreement must include a signed statement of the property's current Healthy Homes compliance. We prepare and keep it on file.
General information to help you understand your obligations, not legal advice. The current standards and deadlines are set by Tenancy Services · tenancy.govt.nz.
Beyond Healthy Homes
The rest of the compliance, kept current too
- Smoke alarms. Working alarms are a legal requirement, with long-life photoelectric units for any new or replacement, positioned correctly near bedrooms. We install and test them.
- Tenancy agreements & bond. A written agreement for every tenancy, and bonds lodged with Tenancy Services within the required 23 working days.
- Residential Tenancies Act duties. Correct notice periods, the right to quiet enjoyment, proper inspections and records, all handled to the letter.
- Insulation statements. Disclosed properly in the tenancy agreement, alongside the Healthy Homes compliance statement.
- Privacy of tenant information. Applications and personal details handled under the Privacy Act, not left in an inbox.
How it works
How SmartRent keeps you compliant
No box-ticking panic before each new tenancy. We stay ahead of it, year round.
Assess
We walk the property against every standard and tell you plainly where it stands, what passes and what does not.
Document
You get a clear written record, and the compliance statement your tenancy agreements legally need.
Fix what is needed
We coordinate any heating, insulation, ventilation or drainage work with trusted local trades, and you approve the spend.
Keep it current
Standards and your property both change. We keep an eye on both so compliance never lapses.
Common questions
Healthy Homes & compliance questions
Does my rental have to comply with the Healthy Homes Standards?
Yes. Since 1 July 2025 every private rental must meet all five standards, regardless of when the tenancy began.
What happens if my property is not compliant?
Non-compliance is unlawful and can lead to financial penalties through the Tenancy Tribunal. We keep the records and close any gaps so it does not get to that.
Do you handle the assessment and any work?
Yes. We assess against every standard, document where it stands, and coordinate any remediation with trusted local Bay of Plenty trades.
What does it cost?
Compliance management is part of how we look after your property. Tell Ora about your place and you will get clear, written numbers before anything is signed.
Not sure if your rental measures up?
Tell Ora about your property and we will tell you exactly where it stands on Healthy Homes and the rest, no hard sell.