Question 1

How do I apply for a property?

Accepted Answer

Click the apply button on the listing you are interested in and fill out the online form. It asks for your contact details, rental history, employment information, and references. I review every application personally and will be in touch within a couple of working days. If you have questions about a specific property before applying, just send me a message and I will get back to you the same day where I can.

Question 2

How much do I need to pay upfront when I move in?

Accepted Answer

You will need to pay two weeks rent in advance and a bond of four weeks rent before you get the keys. The bond is lodged with Tenancy Services (it is held by them, not by me or the landlord) and returned to you at the end of the tenancy, less any amounts properly claimed. I will send you a clear breakdown of exactly what is due and when before your move-in date so there are no surprises.

Question 3

How do I report a maintenance issue?

Accepted Answer

Email or text me directly and I will log it straight away. For urgent issues like a water leak, no hot water, or a broken heater in winter, call me and I will treat it as a priority. For non-urgent things, I aim to have a tradesperson booked within a few working days. I will always keep you in the loop about what is happening and when to expect someone to come in.

Question 4

How often will you do property inspections?

Accepted Answer

I do routine inspections roughly every three months, which is standard practice. I will always give you at least 48 hours written notice before any inspection, and I will send you a copy of the inspection report afterwards so you know exactly what I noted. Inspections are not about catching you out, they are about making sure the property is in good shape for you and for the owner.

Question 5

How much notice do I need to give if I want to move out?

Accepted Answer

If you are on a periodic tenancy (no fixed end date), the legal minimum is 28 days written notice. If you are in a fixed-term tenancy, you cannot end it early without the landlord's agreement, so talk to me first and we will see what options exist. I ask that you send your notice in writing, either by email or a text message, so there is a clear record. I will confirm receipt and walk you through the vacating process from there.

Question 6

Can I have a pet at the property?

Accepted Answer

It depends on the individual property and the landlord's preference. Each listing shows whether pets are accepted, not accepted, or open to negotiation. If a listing says negotiable, get in touch before you apply and tell me a bit about your pet, the breed, size, and whether it is inside or outside. I will put the request to the landlord and let you know. If pets are approved, it is usually noted in the tenancy agreement, and a pet bond may apply.

Renting should be straightforward, and a little bit human

Four simple steps to a new home

Find a place

Apply online

I review personally

Move in

Here when you need me

Maintenance, sorted

Inspections, no surprises

A home you can settle in

When it is time to go, I make it clear

The things tenants ask me first

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